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1 New Paragraph; Consumer Protection; Interruption of Service; Cable Television, Internet or Telephone. Amend RSA 358-A:2 by inserting after paragraph XVII the following new paragraph:
XVIII. Failure to provide customer pro-rated credits or rebates for interruptions of service of more than 72 hours of:
(a) Telephone service which is not an incumbent local exchange carrier as defined in RSA 362:7;
(b) Voice-over-Internet-protocols service or IP-enabled communications service;
(c) Broadband Internet service from cable, DSL, satellite or other Internet service provider (ISP);
(d) Cable television, except as provided for in RSA 53-C:3-c.
2 Effective Date. This act shall take effect 60 days after its passage.
Text to be added highlighted in green.
1 New Paragraph; Consumer Protection; Interruption of Service; Cable Television, Internet or Telephone. Amend RSA 358-A:2 by inserting after paragraph XVII the following new paragraph:
XVIII. Failure to provide customer pro-rated credits or rebates for interruptions of service of more than 72 hours of:
(a) Telephone service which is not an incumbent local exchange carrier as defined in RSA 362:7;
(b) Voice-over-Internet-protocols service or IP-enabled communications service;
(c) Broadband Internet service from cable, DSL, satellite or other Internet service provider (ISP);
(d) Cable television, except as provided for in RSA 53-C:3-c.
2 Effective Date. This act shall take effect 60 days after its passage.